Brief
April 17, 2003
United and Northwest Airlines understand that customers may wish to adjust their travel plans due to recent developments with Severe Acute Respiratory Syndrome (SARS), and are waiving customary change fees. Individuals with questions about specific travel plans to that region should contact Michelle Kramer, travel@fhcrc.org, 206-667-3434, the center's travel consult.
For policy details, visit United Airlines at http://www.ual.com/page/article/0,1360,50349,00.html or Northwest at http://www.nwa.com/features/dompolicy.html.
